Returns & Exchanges

At Cherish Jewellery Designs, we want you to be completely enchanted by your purchase. If you are not entirely satisfied, we offer a 30-day return policy for a full refund or exchange on all non-customized pieces.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a unique Return Authorization code.

• 2.
  Prepare the Package

  Securely place your jewellery in its original branded packaging, ensuring all certificates and promotional materials are included.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our artisans verify the item's condition, your refund or exchange will be processed within 5 to 7 business days.